Privacy Policy
Last updated January 20, 2025
We take your privacy seriously and understand the importance of safeguarding the personal information we collect from and about you. Alongside this Privacy Policy, we have implemented internal policies and practices designed to secure your personal information and ensure that it is used in accordance with this Privacy Policy. We actively apply principles of privacy by design and are committed to ensuring that your personal information is handled safely and appropriately.
This Privacy Policy explains how we collect, use, process, and disclose personal information from consumers. It applies to Gigamorph LLC, as well as our subsidiaries and affiliates.
Scope of this Privacy Policy
This Privacy Policy covers both your use of this website and any other interactions you may have with us. It also outlines the choices available to you regarding our use of your personal information. Information for California residents and individuals located in the European Union is also included within this policy.
This Privacy Policy is incorporated into our Terms of Service, and therefore governs your use of our services. By using our services, you accept the terms of this Privacy Policy. If you have any questions or concerns about the Privacy Policy, or wish to exercise any of your rights regarding your personal data, please contact us using the form located here.
Information We Collect and Why
To provide a high-quality service, we collect various types of information when you visit our website, sign up as a customer, or otherwise engage with us.
Visitor Information
We collect anonymous information about visitors, such as device-related details (including browser type and IP address) and server log data (including the date and time of your visit, average time spent on the site, browsing activity, and the referring site). We also collect any information you input into our website, such as your investment holdings. This information helps us better understand our visitors and business, facilitate site navigation, provide requested services or information, and enhance our offerings.
Other Information Collection
We may collect other types of personal information if you or a friend engages with us. For example, we collect your email address as part of our customer referral service or if you subscribe to any of our services. Additionally, we may gather personal information if you contact us or provide it voluntarily (e.g., in an email). We may also collect information regarding your browsing activity on our website and actions you take within your account while logged in.
Cookies and Related Technologies
Cookies are small pieces of data stored on your computer, mobile phone, or any other device used to access the internet. For more details on our use of cookies and related technologies, please see our Cookie Policy, which is incorporated herein by reference.
Analytics Services
We use third-party analytics tools (collectively referred to as “Analytics Services”), to collect information about the usage of our site. These tools gather data about how often users visit our site, what pages they view, and what other sites they used before coming to our site, among other details. We use this information to improve our site.
The Analytics Services collect the IP address assigned to you on the date you visit this site, along with other anonymized information (e.g., browser type and device type), but not your name or other personally identifiable information. The ability of these Analytics Services to use and share information about your visits to this site is limited by their terms of use and privacy policies. We do not combine information collected through Analytics Services with personally identifiable information. You can prevent Analytics Services from recognizing you on return visits by disabling cookies on your browser.
How We Use Your Personal Information
We use your personal information to provide web application services, enhance your customer experience, improve our products and features, provide customer support, investigate and understand how our applications are used, monitor and protect their security and integrity, and better market and advertise our services. If you link external accounts to your account, we may use transactional data from those accounts to provide financial advice or recommend additional products and services.
In this process, we may occasionally include, compile, or aggregate some of your personal information in data analysis, reports, or other interpretations of investment trends for internal and external purposes. We ensure that any information included, compiled, or aggregated for such purposes is anonymized and not identifiable to any specific customer.
Additionally, we or our service providers may use your personal information to contact you about services that we believe may interest you. If you no longer wish to receive marketing emails from us, please click the “unsubscribe” link at the bottom of any such email.
How We Share Your Information
We do not sell, rent, or trade your personal information with third parties without your consent, except as required by law.
To provide services and conduct our everyday business activities, we may share your personal information with third parties who perform services on our behalf. Examples include vendors and service providers who perform marketing, advertising, research, and analytics services for us. We have agreements in place that require these third parties to keep your information confidential.
We may also disclose personal information in response to service of legal process, such as court order, summons, or subpoena, or as permitted or required by law when we reasonably believe it is necessary to investigate, prevent, or take action regarding illegal activities or suspected violations of our Terms of Service or customer agreements. We may also disclose information about you if necessary to determine your eligibility for compensation in connection with class action lawsuits.
In other specific cases, we may disclose personal information with your consent.
Sharing Personal Information for Marketing and Research Analytics
As noted above, we use certain vendors and service providers to perform marketing, advertising, research, and analytics services. These include platforms that monitor and provide analytics on our systems, applications that support automated email marketing, tools for building personalized social media campaigns, and applications for recording customer communication and interaction history. We use these providers to comply with regulatory requirements, enhance your customer experience, improve our products and features, and provide customer support. These vendors and service providers are bound by agreements with us to keep your personal information confidential, and we never rent or sell your information.
We make reasonable efforts to limit the sharing of personally identifiable information with vendors and service providers when it is not reasonably required for the service. We share anonymized information in lieu of personal information whenever practicable. For more information about anonymized information, see the section below.
Opt-Out Information
You may opt out of promotional or marketing emails by clicking “unsubscribe” at the bottom of such emails.
Please note that you cannot opt out of administrative communications, such as emails containing updates to our terms and conditions.
Requesting Deletion of Personal Information and Data
You can request to have your account deleted, which will delete all data you provided while using the Platform as well as all backups of your data, if any. Once deleted, an account cannot be restored and any information you provided will be lost and unrecoverable. Please use the support contact form to request your account to be deleted. Requesting to have your account deleted does not entitle you to a refund of your subscription fees but will cancel any automatic renewals.
How Your Personal Information is Protected
We work diligently to protect your personal information. We employ multiple safeguards, including strong browser encryption, encryption-at-rest for stored data, and systematic processes and procedures for securing and storing data. We limit access to your personal and financial information to only those employees with authorized access who need to know the information to perform their jobs. Third parties who perform services for us are required to keep your information confidential.
If you choose to delete your account or your account is terminated, we will continue to adhere to the privacy policies and practices outlined here. If you access your account through our website or mobile apps, you are responsible for protecting and maintaining the confidentiality of your account and password, as well as restricting access to your computer.
Anonymized Information
We may share anonymized information derived from the information you provide to us. Anonymized information is data that does not include any personally identifiable information. From time to time, we analyze investment-related topics using anonymized and/or summarized insights from customers. Such research reports, blog posts, or findings may be shared with external publishers or published by us on financial topics of interest.
Other Important Information
Former Customers
If you are a former customer, these policies continue to apply to you, and we treat your information with the same care as we do current customers.
Response to Do Not Track Signals
Online tracking involves the collection of data about an individual’s Internet activity, which is often used for delivering targeted advertisements and other purposes. Some modern browsers allow users to activate a “Do Not Track” signal. We do not currently respond to the “Do Not Track” signal.
Acceptance of This Policy
By using and continuing to use our websites, mobile apps, and/or services, or by otherwise providing us with personal information (such as an email address), you agree to the terms of this Privacy Policy and any updates. This policy may change from time to time, and it is your responsibility to review it. Any changes to the privacy policy will be reflected on this page and become effective immediately upon posting. We encourage you to periodically review this privacy policy to stay informed about how we protect the personal information we collect. If changes to the policy are material, we will do our best to notify you via email or through a notification on the site or app. Please check the effective date to determine if there have been any changes since you last reviewed the policy.
Children
Our service is not directed towards individuals under the age of 18. If a parent or guardian becomes aware that their child under 18 has created an account with us and/or provided us with personally identifiable information, please contact us using the form at Support. Additionally, if we become aware at any point that a child under the age of 18 is using our service, we will terminate his or her account.
Your Rights as a California Resident
To adhere to the requirements of the California Consumer Privacy Act (CCPA), we hereby notify you that we will not a) retain, use, sell, or otherwise disclose any Personal Data for any purpose other than to provide the Products and services; or b) retain, use, sell, or disclose such Personal Data outside of the direct relationship between Customer and us; or c) use Personal Data other than as described within (i) this Privacy Policy; (ii) the Terms of Service Agreement.
International Visitors
Our services are hosted and operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws in the United States may differ from those in your country of residence.
If you are an international visitor, you should note that by providing your personal information, you are: (i) permitting the transfer of your personal information to the United States; and (ii) permitting the use of your personal information in accordance with this privacy policy.